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When Does Consumer Empowerment Lead to Satisfied Customers? Some Mediating and Moderating Effects of the Empowerment-Satisfaction Link 

by Gary L. Hunter and Ina Garnefeld | Sep 17, 2008 | Academic Articles, Issue 15, 2008

Epowerment_satisfaction_involvement__academic2Download            ...

When Does Consumer Empowerment Lead to Satisfied Customers? Some Mediating and Moderating Effects of the Empowerment-Satisfaction Link

by Gary L. Hunter and Ina Garnefeld | Sep 16, 2008 | Consumer Articles, Issue 15, 2008

CA15HunterGarnefeldDownload            ...

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